Quality Manager, Electronics Assembly – Hartlepool (UK)

Stacey Vinther

Division:                             Electronics Assembly, Hartlepool (UK)

Department:                      Quality

Reporting to:                     Managing Director EMCE

Direct Reports:                  Quality, Test & Health & Safety staff

Annual Salary:                   £42K to £48K per annum

Direct Reports:                  QEHS Officer, Senior Test & Automation Engineer, Training & Documentation Control

Officer, IQA Inspector

SUMMARY

To monitor and control a Quality System meeting the requirements of ISO9001:2015, ISO14001 & TS16949.  Formulating and continually improving processes to ensure adherence to Customer Satisfaction in all areas of Quality, Cost & Delivery.  Responsibility for the management and development of Test Engineering is also a key aspect of this role.  Drive delivery of accreditations in line with business requirements and timescales.

RESPONSIBILITIES

  • Drive people processes to achieve Personal Goals and Objectives in line with business performance and development KPI’s.
  • Maintain Key Performance indicators for waste customer returns and first time test failures within target and report at Monthly Management Meeting.
  • Co-ordinate a programme of internal system audits and be responsible for external quality assessments
  • Maintain statistical records to highlight non-conforming parts and processes for improvements.
  • Supervise Quality staff.
  • Supervise and co-ordinate the test and diagnostic functions.
  • Liaise with customers on quality issues, devise and implement timely permanent corrective actions and provide CAR’s.
  • Visit customers as necessary.
  • Be responsible for the quality aspect of supplier development.
  • Carry out and report annually on the quality system performance.
  • Support manufacturing in the resolution of quality problems.
  • Contribute to the LEAN manufacturing initiatives as required.
  • Develop new methods for measuring, reporting and improving quality.
  • Ensure effective and efficient documentation control.
  • Contribute to the Continuous Improvement Activity.
  • Ensure process control measures are undertaken, parameters are within required limits and recorded.
  • Facilitate the preparation of Monthly Operations and Hoshin Review.

Health & Safety

Ensure that you and your staff operate within the Health & Safety at Work Act requirements and operate a safe system of work.

General

Strive to improve process and work practices which will improve overall quality and benefit our service level and competitive position.

PERSON SPECIFICATION

–              B.Eng (Hons) Electrical & Electronic Engineering with Management.

–              HND Electrical & Electronic Engineering.

–              Accredited ISO9001 Internal Quality Systems Auditor.

–              Experienced in managing Health & Safety, Environmental Quality Management systems and procedures.

–              Previous experience of ISO14001 systems.

–              Knowledge of ISO18001.

–              NEBOSH Certificate or equivalent qualification or experience.

–              A proven leader with excellent written and verbal communication skills.

–              Excellent PC Skills MS Office.

–              Excellent analytical, report writing and presentation skills.

–              Full clean driving licence

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